We are keen to support you in any way we possibly can. If you are not using the tool it may be for a number of reasons. Have you accessed the tutorials? The are a range of resources available in the tool Help tab, the DesignSpark website and on our YouTube channel:
Would you prefer face to face training? This may be possible.
When designing, do you find the parts you want?
In any such situation we want to hear from you.
Please tell us about any challenges to use of the tool, either in the community forums or raise a support request and we will see what we can do to resolve them.