DesignSpark Mechanical

1. DesignSpark Mechanical
2. Activation & Getting started
3. DS Mechanical just crashes at launch with no error messages. How can I get it working again?

Hi all, Updates to the incident on 31 May 2018 were provided here: https://designspark.zendesk.com/hc/en-us/articles/360005180754 All issues related to the incident have now been solved. Best regar...

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• DesignSpark Mechanical
• 2018年06月01日 15:35
• 0 件の投票

1. DesignSpark Mechanical
2. Add-on Modules
3. (DesignSpark Mechanical ADD-ON users only) Are you having any licence issues after a Windows 10 update?

Hi Thomas,   The issue you were facing was not related to the add-on modules. We have resolved the problem with opening the software and you have confirmed this via ticket.   Kind regards,   DSM Su...

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• DesignSpark Mechanical
• 2018年05月31日 18:14
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1. コミュニティ
2. DesignSpark Mechanical Discussion
3. Design Spark mechanical will not launch

-- INCIDENT RESOLVED -- FINAL UPDATE ADDED at 10:30 BST (June 1, 2018)   - UPDATE ADDED at 16:30 BST - UPDATE ADDED at 13:00 BST Hi all, There is an ongoing incident with the DSM software - status ...

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• DesignSpark Mechanical
• 2018年06月04日 09:41
• 編集済み
• 0 件の投票

1. コミュニティ
2. DesignSpark Mechanical Discussion
3. What file extensions does DesignSpark support?

Supported file format list: https://designspark.zendesk.com/hc/en-us/articles/211943145 

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• DesignSpark Mechanical
• 2018年05月01日 10:00
• 0 件の投票

1. DesignSpark Mechanical
2. Activation & Getting started
3. Connecting on workplace networks..

Hi  Yu-che, The comma in the username may cause issues in activation. I would suggest creating a new DesignSpark account using only letters and/or numbers in the username. https://www.rs-online.com...

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• DesignSpark Mechanical
• 2018年02月19日 09:14
• 0 件の投票

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1. コミュニティ
2. DesignSpark Mechanical Discussion
3. Component creating for 2D scetching

Hi Rhys, 1. If you'd like to import another RSDOC/object created in DSM into your existing project, use the highlighted tool from the design tab in DSM:  2. Make sure to double-click to group sele...

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• DesignSpark Mechanical
• 2018年02月08日 16:34
• 0 件の投票

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1. コミュニティ
2. DesignSpark Mechanical Discussion
3. Hangs on retrieving file

Hi Russell, Do you have both the IDB and IDL files in the same folder when trying to import? Kind regards, DSM Support

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• DesignSpark Mechanical
• 2018年02月08日 16:16
• 編集済み
• 0 件の投票

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1. コミュニティ
2. DesignSpark Mechanical Discussion
3. DSM Premium does not start any more

Hi, Please refer to this support article for a solution: https://designspark.zendesk.com/hc/en-us/articles/211832549  Kind regards, DSM Support

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• DesignSpark Mechanical
• 2017年12月23日 09:47
• 0 件の投票

1. コミュニティ
2. DesignSpark Mechanical Discussion
3. Design Spark mechanical missing "Structure" panel

Hi David, Can you please try the suggested workaround? https://designspark.zendesk.com/hc/en-us/articles/211866865  Kind regards, Roger

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• DesignSpark Mechanical
• 2017年12月06日 11:21
• 0 件の投票