We’re currently having issues installing and opening the Design Spark software on site behind our Proxy an Firewall. We’ve followed your guidance in allowing http://services.electrocomponents.com:8881 through the firewall and also https://www.rs-online.com/designspark/api/activate. But still doesn’t work.
Browsing to https://www.rs-online.com/designspark/api/activate inside and outside of the network I get the following page:
When trying to open the Design Spark software I get the following error:
I’ve had our ISP trace the traffic and from what we can see the software is trying to access the following IPs:
Can you provide me with support in letting me know if these IP’s are the IP’s we should be allowing through or if you can provide me with the exact info I need for the Firewall rule please.