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Support

  • Why are my exported PDFs blank/empty and how do I fix it?
  • How do I solve the 'unknown error' when logging in to DesignSpark Electrical?
  • How do I open DSE if there is an error of not having appropriate permissions?
  • How do I solve the error 'Invalid database version'?
  • How do I avoid script errors on the welcome webpage?
  • (DSE) Why is my PDF export failing- TrPs printer is missing/ Install GhostScript?
  • I'm trying to add an attachment, but it won't upload?
  • Is something stopping you using DesignSpark Electrical?
  • What happens if a drawing file is lost or corrupted?
  • My computer operates behind a proxy server - is this likely to be a problem?
  • I am experiencing an issue with DesignSpark Electrical, is there anyone I can contact?
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