How do I re-activate DesignSpark PCB?

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  • Avatar
    John Hind

    This does not work! After the login page, it just takes me to the home page

    https://www.rs-online.com/designspark/home

    No registration form, and I have been unable to find it manually! This is really annoying - why do you require activation on a program you are (generously) giving away for free anyway?

    EDIT 15/10/2016: Not sure if this has since been updated, or if I did not read it carefully enough before, but the above process ( pressing "No" on the first dialog, then using the help menu) does work now for me.

  • Avatar
    DesignSpark Support

    Hi John

    We are really glad this works and I'll edit the above to make it really clear to press No.

    Thanks

    DesignSpark Support

  • Avatar
    Nick Burns

    This has happened to me a number of times and I found this approach eventually on my own before I found this page. However, I have now reached a stage where I get the message "you have exceeded the maximum number of activations". I can no-longer re-activate Designspark PCB.

    My OS is Windows 10, and the DSPCB version is 7.2

    I'm sure there was a page on the website that allowed manual deactivation of activations... but I can't seem to find it now.

  • Avatar
    Nick Burns

    I have had to resort to creating a second account in order to continue using DesignSpark PCB. It would be good to see the page for manual deactivation make a re-appearance so that this is not necessary.

    And if the deactivation page still exists, please could someone provide a link to it?

     

    On another note - I have also installed DSPCB on my laptop, and it also periodically requires reactivation. (Win 10, DSPCB 7.2 as well). The laptop has a 4K screen and with UI elements scaled to 250%, the "Update Registration" button is not visible.

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    Rick Bailey

    I'm with Mr. Burns. I've just tried to install DSP PCB on a laptop, and it refuses to run, citing "you have exceeded the maximum number of activations". I have searched for the page to allow me to remove other computers from my account, to no avail.  You need to either allow more  computers for any account, or allow us to change which computers we use the software on. I have two desktops and two laptops active right now, and am trying to bring up a third laptop.  I would happily deactivate one of the other machines if I could figure out how.

  • Avatar
    DesignSpark PCB

    Sorry for the inconvenience that this issue has caused some users.

    Our developers have improved the activation detection in V8 beta 4 which will be in future releases.

    The deactivations feature was removed from V7 two years ago as it was found not to be required/used with the six activations limit.
    This has been acceptable until the recent Microsoft updates that have caused deactivation issue.
    We are also developing a new registration process to improve the user experience across our applications.

    If anyone affected by this issue would test V8 beta 4 the current download and provide feedback that would be appreciated.

  • Avatar
    Manuel Rico-Secades

    I have continuosly problems with the re-activation of DesignSpak PCB. Every udpate of Windows 10, the DesignSpak PCB need a re-activation and after a number a re-activations the system says the limit of activations have been reached and reactivation is not possible with this user. It is necessary to create a new user. 

  • Avatar
    Parveen jaggi

    I have also got a problem to re activation for this software,but when i followed support team action then its got activated,

    THANKS,

    DESIGN SPARK TEAM.

  • Avatar
    Rob Van Eldijk

    Got the same problem with reactivation. Needed to install windows again and can't activate desingspark pcb v8.0. It give's me the message: "you have exceeded the maximum number of activations".

    Please, can you fix this?

  • Avatar
    DesignSpark PCB

    Please raise a support ticket if you require assistance, use the "Submit a request" button at the top of the page.

  • Avatar
    gdkj gdkj

    "You have exceeded the maximum number of activations"  I have 3 laptops with designspark, where i can deactivated 3 too much designspark ? sorry my bad english. good luck

  • Avatar
    DesignSpark PCB

    hello gdkj gdky,

    Sorry you experienced this..

    See section "Exceeded the maximum number of activations"

    .... register a new User name with a new Email Address. ...

    So just set up a new DS account with a new user name and different email address and you will have 6 more available activations.

    Don't worry about the old account, you do not need to do anything about this.

     

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