Skip to main content
Sign in

How do I contact DesignSpark?

DesignSpark Support
  • Updated

 

Click - Submit a requestsubmit_request.png

 

Choose the correct form, complete the details and press submit. 

select_form.png

complete_form.png

You will receive a confirmation email that your request has been successful before one of our engineers contacts you shortly afterwards.

 

 

Related articles

Comments

8 comments

Date Votes
  • Alban Antoine

    When I try to activate the DesignSpark Electrical with username and password I get an error message "XML parse error".  Very frustrating!

    How can I get over this hurdle?

    2
  • Alban Antoine

    I also cannot access the forms to submit request.  That is why I am using this area.

    1
  • Wayne Baker

    I have similar problem to Mr Antoine.  I have downloaded the program, installed it, and prior to use, I am asked to register.  I fill in the registration form, submit it, and get "unknown token" as a response.  What is missing?

     

    0
  • Paul Murray

    Whenever I try and import a part into the library I get a message that says

    Client unable to add library item

    My email address is Paul_t_Murray@hotmail.com

     

     

    0
  • Marco Cardia

    Hi,

    I have download DSpark electrical, but I don't continue in activation because I dont know if is free.
    I will use this software at my job for design electrical schematic.
    I would to know if this software is free in use for design in job activities,

    0
  • Philip Vossler

    Hi Marco,

    The software is free to use but there is a limit of 15 pages in a project. I only use it to draw schematic digrams at present - I have run into the 15 page limit but you can delete the extra pages (Cover page, drawing list and wiring diagram) if you dont need them - as I only use "schemes" I dont need a wiring diagram.

    As with all software there is an investment of time and effort required to learn a new package and while the software is very useful the help information and tutorials do not cover it's features in depth.

    0
  • Rockey Luo

    When I try to activate the DesignSpark Electrical with username and password I get an error message "XML parse error".  or  use email and password then have a error message "Unkown error", Very frustrating!

    How can I get over this hurdle?

    0
  • Kevin Maal

    I have submitted a number of support requests and have still not had a reply, well over a month now :-(  

    0

Article is closed for comments.