Restart your computer and run the installer again. If that doesn't fix it, follow the steps in the Microsoft troubleshooter: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
For Windows 7 users, if the troubleshooter does not help also try this user suggested fix:
UPDATE 2 (suggested by DesignSpark user 'MARK')
For Windows 7.
Uninstall microsoft visual c++ 2008, there might be several in the list.
- Use Windows Installer Clean up.
- Open regedit, find the following key:
EFEE0228DC83E77358593193D847A0EC
- Take ownership and rename it (keep in case of hiccups).
- Now download and install microsoft visual c++ 2008.
Windows services.
- Set 'Windows Module Installer' to manual and start it.
Designspark Mechanical should now install swiftly.
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x-UPDATE 1: Microsoft have published a hotfix for this error. Please see: https://support.microsoft.com/en-us/help/970652/error-1935.an-error-occurred-during-the-installation-of-assembly-microsoft.vc90.atl,version
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It's a known behaviour of the Windows Operating system to install system updates in the background which could conflict with DS Mechanical's setup process.
If this happens simply restart your computer which will complete any pending Windows updates and then try running the DS Mechanical setup again.
Comments
6 comments
This doesn't work.
I have updates turned off and rebooted several times.
I kept getting this error trying to use the MSI installer, too. DotNetFix Microsoft installer troubleshooting tools, CCleaner, none of the suggestions I found online had any effect. So instead, I right-clicked the setup.exe and chose Run As Administrator, and the installation completed successfully.
I tried all the things suggested in the comments above, but still get the error message. How do i fix this? Please advise.
FOR WINDOWS 7 users: should you continue to face the same issue, please run the 'System Update Readiness tool' issued by Microsoft.
https://www.microsoft.com/en-us/download/details.aspx?id=20858
The 14 May entry doesn't go to the page you say it does.
The 31 May entry goes to a link, the updated fix runs, but doesn't fix the problem.
Windows 7.
Uninstall microsoft visual c++ 2008, there might be several in the list.
EFEE0228DC83E77358593193D847A0EC
Windows services.
Designspark Mechanical should now install swiftly.
I am grateful for this fantastic software, so I hope I helped you.
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