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(DesignSpark Mechanical ADD-ON users only) Are you having any licence issues after a Windows 10 update?

Comments

4 comments

  • Thomas Martens

    Hi, 

     

    my DSM doesn't launch. First I ran the file. Then I uninstalled and re-installed the software, but it still wouldn't start. 

    What else can I do??

     

    Thanks

    Thomas

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  • DesignSpark Mechanical

    Hi Thomas,

     

    The issue you were facing was not related to the add-on modules. We have resolved the problem with opening the software and you have confirmed this via ticket.

     

    Kind regards,

     

    DSM Support

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  • Michael van den Akker

    I purchased the add on a couple of weeks ago to use at office and at home (2 computers 1 account) 4 days ago it stopped working at my my work. every time i want to open designspark 4.0 i have to enter license code, the RS company in haarlem said i can use it on multiple computers with the same account.... wich was not true. But now i can't run the free version at my work, i only get enter license key... What can i do?

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  • DesignSpark Mechanical

    Hi Michael,

    We have responded to you from the DesignSparkMechanical@designspark.com mailbox.

    Kind regards,

    DSM Support

     

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